Privacy Policy

Your privacy on capital-cooperative.com, capital-coop.com and cap-coop.com.

This website is administered by CAP Services LLC (“Capital Cooperative™”).  The Capital Cooperative™ is part of a group of affiliated companies (“Affiliates”) and select third party vendors that provide services and support to implement certain financial technologies and funding strategies for the benefit of its members and partners. The Capital Cooperative™ does not offer financial services to the general public and our privacy policy is directed at the companies and entities that use our services. We want you to feel secure when visiting our website. We share your concern and are committed to maintaining your privacy when doing so. The following provides an overview of how we protect your privacy during your visit. YOUR USE OF ABOVE MENTIONED WEB SITES IS CONTINGENT UPON ACCEPTANCE OF THIS PRIVACY POLICY AND ALL OF ITS TERMS AND CONDITIONS OF USE.

What information do we gather?

Information on capital-cooperative.com, capital-coop.com and cap-coop.com is gathered in two ways: (1) indirectly (for example, through our website’s technology); and (2) directly (for example, when you provide information on various pages of capital-cooperative.com, capital-coop.com and cap-coop.com).

One example of information we collect indirectly is through our Internet access logs. When you access of capital-cooperative.com, capital-coop.com and cap-coop.com, your Internet (IP) address is automatically collected and is placed in our Internet access logs. We use IP addresses to analyze trends, administer the website, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

We collect information directly from you in a number of ways, some of which we describe in this Privacy Policy. One way is through the use of cookies. Cookies are small pieces of data that are transferred to your computer’s hard drive through your web browser from our web server, for example, indicating how you entered our website, how you navigated through the website, and what information was of interest to you. A cookie cannot read data from your hard disk or read cookie files that may have been created from other websites, and usage of a cookie is in no way linked to any personally identifiable information while on our website.

In accessing this service, no client, advisory, fiduciary or professional relationship is implicated or established and neither the Capital Cooperative™ nor any other person is, in connection with this website, engaged in rendering auditing, accounting, tax, legal, advisory, consulting or other professional services or advice.

You can choose whether to accept cookies by changing the settings of your browser. Typically, by accessing the browser’s help feature, you can obtain information on how to prevent your browser from accepting all cookies or to notify you when a cookie is being sent. If you choose not to accept these cookies, your experience at our website and other websites may be diminished, and some features may not work as intended.

We also collect information when you voluntarily submit it to us. Throughout our website, we may provide the opportunity to register for an event, submit a form, order a white paper, or participate in an online survey. When we collect this type of information, we will notify you as to why we are asking for information, and how this information will be used. It is completely up to you whether or not you want to provide it.

What other information does the Capital Cooperative™ request?

We may also request your e-mail address or mailing address for the purposes of conducting a survey, adding you to our mailing list or, by your request, have someone contact you for additional information. Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict “No SPAM” policy, which means we do not intend to sell, rent or otherwise give your e-mail address to a third party, without your consent. If you are a member of our mailing list, you will be contacted with announcements, news, portfolio additions, and new products or services. You have the option of “Unsubscribing” from our mailing list at any time, thereby disabling any further such e-mail communication from being sent to you. If you wish to have specific communications with a member of the Capital Cooperative™ staff, you will be required to provide specific information that will be routed to the appropriate contact within the Capital Cooperative™.

How do we use this information?

We analyze it to determine what is most effective about our website, to help us identify ways to improve it, and eventually, to determine how we can tailor capital-cooperative.com, capital-coop.com and cap-coop.com to make either more effective. We may also use data for other purposes, which we would describe to you at the point we collect the information.

Will we share this information with outside parties?

We may share aggregated demographic information with our Affiliates. This is not linked to any personal information that can identify any individual person. We may partner with one or more third parties to provide specific services. When you request these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services, nor do we grant these companies any independent right to share this information.

We will not rent or sell individual information and will share it only with our Affiliates, advisors or partners as needed to provide services to you.

The Capital Cooperative™ will disclose your personal information or any of its log file information when required by law or in the good-faith belief that such actions are necessary to:

1. comply with a legal process or subpoena served on the Capital Cooperative™, provided however we will give you notice of any such event;
2. comply with applicable federal, state or other governmental statutes, rules or regulations;
3. protect and defend the rights or property of the Capital Cooperative™ or its Affiliates, or third parties who use the Capital Cooperative's™ website;
4. identify persons who may be violating a federal, state or other governmental law, rule or regulation or the rights of third parties; and
5. cooperate with the investigations of purported unlawful activities as required by law.

The Capital Cooperative™ uses reasonable precautions to keep the information disclosed to us secure. We are not responsible for any breach of security or for any actions of any third parties that receive the information. This privacy policy applies solely to capital-cooperative.com, capital-coop.com and cap-coop.com. The Capital Cooperative™ also provides “links” to a wide variety of other websites on the Internet. We are not responsible for their Privacy Policies or how those websites manage information about their users. We strongly urge you to check with those websites to determine their privacy policy.

What about sensitive personal data?

We do not generally seek to collect sensitive personal data through this website. If we do seek to collect such data, we will ask you to consent to our proposed uses of the data. We may also collect some sensitive personal data incidentally. By providing us with unsolicited sensitive personal data, you consent to our using the data subject to applicable law as described in this Privacy Policy. The references to “sensitive personal data” are to the various categories of personal data identified by data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent. These categories comprise personal identity numbers, personal data about personality and private life, racial or ethnic origin, nationality, political opinions, membership of political parties or movements, religious, philosophical or other similar beliefs, membership of a trade union or profession or trade association, physical or mental health, genetic code, addictions, sexual life, property matters or criminal record (including information about suspected criminal activities).

Do we give you access to your information?

You are entitled to know whether we hold information about you and, if we do, to have access to that information and require it to be corrected if it is inaccurate. You can do this by contacting us via our Site Administrator at webadmin@capital-cooperative.com.

What about data security?

We take appropriate steps to maintain the security of your data of capital-cooperative.com, capital-coop.com and cap-coop.com. You should understand that the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended.

What about changes to this Privacy Policy?

This policy may change from time to time, and any changes are binding on you. We encourage you to visit this website from time to time to review the most updated policies. Any changes to this Privacy Policy will be posted on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it.

If you have any questions about this privacy policy, the practices of this website, or your dealings with this website, please contact us via our Site Administrator at webadmin@capital-cooperative.com.